Shipping Policy
Delivery Terms Summary
We offer two different options for delivery:
(1) Free standard delivery and
(2) Express delivery.
Both delivery options will be provided by royal mail.
(1) We provide free standard delivery on orders over £30 in the UK mainland ONLY (Except remote postcodes detailed below). Standard delivery takes between 2 and 4 working days.
(2) Express delivery must be requested via customer service and the cost will be calculated and charged on request. Express delivery takes between 1 and 2 working days.
Delivery times are estimated and can take longer or shorter depending on your postcode. If you would like a more detailed projection of your delivery due date, then please contact customer support. Delivery due dates are based off of weekdays and parcels will not be shipped on weekends.
For single purchase orders below £30, we cannot offer discounted shipping. Orders under £30 will incur an added shipping fee.
Return postage will be paid by the buyer only. Sale items cannot be returned unless it is specifically stated otherwise by a member of the mouldd customer services team. Shipping costs are non-refundable. For example, if a return is requested and accepted, then the cost incurred by mouldd for the return shipping will deducted off of the total refund amount.
Postage Customer Service Email: hello@mouldd.co.uk
International Shipping
Shipping costs will be dependent on country and size of item shipped. Please contact the customer services team to understand the cost of the shipping to your destination.
More Remote UK Post Codes
Unfortunately, the following postal areas have restricted postal services. As a result shipping time and costs may vary. Please contact customer services for a detailed quotation if you live in one of these locations.
| AB30-32 Aberdeenshire (Scotland) |
KA27-28 North Ayrshire (Scotland) |
| AB33-38 Aberdeenshire, Moray (Scotland) |
PA20-78 Argyll & Bute, Highland (Scotland) |
| AB41-43 Aberdeenshire (Scotland) |
PH10-26 Angus, Highland, Moray, Perth & Kinross (Scotland) |
| AB44-45 Aberdeenshire, Moray (Scotland) |
PH20-50 Highland (Scotland) |
| AB51-56 Aberdeenshire, Moray (Scotland) |
TD15 2 Northumberland, Holy Island (England) |
| AB63 Aberdeenshire, (Scotland) |
TR21-25 Isles of Scilly |
| DD8-10 Aberdeenshire, Angus (Scotland) |
KW1-17 Highland, Orkney Islands (Scotland) |
| FK17 - 21 Stirling (Scotland) |
All HS Postcodes Western Isles (Scotland) |
| FK17-21 Argyll & Bute, Stirling, Perth & Kinross (Scotland) |
All ZE Postcodes Shetland Isles (Scotland) |
| IV1-36, IV52-63 Highland, Moray (Scotland) |
All JE Postcodes Jersey (Channel Isles) |
| IV40-56 Highland (Scotland) |
All GY Postcodes Guernsey (Channel Isles) |
|
All IM Postcodes |
All BT Postcodes |